3. Personnel
Understand the roles and responsibilities of people who work within an information system.
Computer Engineer 🖥️
電腦工程師
“What do I design and integrate?”
Design, build and integrate the hardware, software and network.
Systems Analyst 👔
系統分析師
“What should we build?”
Design a system to fulfil business needs and analyse time, cost, and feasibility.
Programmer 💻
“How do I build the system?”
Develop the system according to the design given by systems analysts.
Technical Support 🛠️
“How do I help end users?”
Assist the end users in using the information system.
Network Manager 🌐
“How do systems communicate?”
Monitor the network communication between computer system.
Database Administrator 🗄️
“How should data be managed?”
Design and manage the databases.

🎯 Choose Your Scenario
Pick where you want to start, then jump straight in.
Personnel Role Challenge
Read the clue and choose the correct answer.
Who asks 'How do systems COMMUNICATE?' at ParknShop?